Privacy Policy

You can find the Community Broker Network (CBN) privacy policy on their official website, cbn.au/privacy-policy. The policy outlines how CBN collects, uses, and discloses personal information, and it details your rights to access and correct that information. You can also make a complaint about a privacy breach or report any issues to them by contacting the Privacy Officer at the address listed in the policy or by phone. 

Where to find the policy 

• Official Website: The most direct way to access the policy is through the dedicated section on the Community Broker Network’s website: cbn.au/privacy-policy.

What the policy covers

• Information Collection:

  It explains the types of personal information collected, including contact details and business information, and how it is obtained. 
• Information Use and Disclosure:

  The policy specifies when and to whom your personal information may be disclosed, such as licensed insurers, claims service providers, and other third-party service providers. 
• Data Security:

  CBN details the measures taken to protect your personal information from unauthorized access and misuse. 
• Your Rights:

  The policy confirms your rights to access and correct your personal information held by CBN, as required by privacy laws. 

Making a complaint or request

• Contact the Privacy Officer:

  If you have concerns or wish to update your personal information, you should contact the Privacy Officer. 
• Complaint Process:

  The policy describes an internal complaint resolution process and notes that you can also complain to the Office of the Australian Information Commissioner (OAIC) if your complaint is unresolved.